SHIPPING INFORMATION:
Expected Delivery:
Here at trendtales by Invicron Solution, we prioritize swift delivery of your fashion items. Our standard shipping typically takes between (3-8) business days, ensuring you receive your latest fashion finds promptly. For those in need of a quick fashion fix, we offer expedited shipping options to expedite the delivery process even further.
Shipping Charges:
To maintain transparency in pricing, shipping costs may vary depending on your location and preferred delivery method. We advise reviewing shipping fee details during the checkout process to make well-informed decisions. Our aim is to provide the best value for your shipping needs.
Damaged or Incorrect Items:
While accuracy is our aim, we understand that occasional errors may occur. If you happen to receive a damaged or incorrect item, please reach out to us within 48 hours of receiving your order. Our dedicated Customer Support team will promptly assist you in resolving the issue, whether it involves arranging a replacement or issuing a refund in accordance with our Returns and Refund Policy.
Accurate Address Information:
A seamless delivery experience relies on accurate address details. We urge you to ensure precision during the checkout process. If you need to adjust your address after placing an order, please contact our Customer Support team immediately. The moment your order has been processed or shipped, changes may not be possible. Your cooperation ensures exceptional service and a stress-free shopping experience.
CANCELLATION & MODIFICATIONS TO ORDERS:
Order Cancellation:
A 48-hour cancellation period applies after the date of purchase if you wish to cancel your order. However, please note that cancellation becomes impractical once an order enters the processing stage for shipment. Act swiftly to avoid inconvenience.
Order Adjustments:
If you require modifications to your order, such as updating the shipping address or changing selected items, please contact our Customer Service team promptly. While we endeavor to accommodate your requests, modifications may not be feasible if your order has entered processing or shipment. Your satisfaction is our priority, and we will assist you in making necessary adjustments.
We are dedicated to ensuring the prompt delivery of your fashion items and guaranteeing your satisfaction throughout your shopping journey. Your support is genuinely appreciated. Please do not hesitate to reach out to us if you require further guidance - we are here to help. Our team of experienced professionals is available to assist you throughout the process.
Check out our detailed Cancellation Policy for further insights on our cancellation process.